How to understand the eNPS report in the platform.

• Understanding the eNPS.
• eNPS distribution.
• Detractor movement chart.
• eNPS team matrix.
• eNPS seniority matrix.
• eNPS levels.

FAQ on eNPS.

• How is the eNPS score calculated?
• What is a detractor, a passive, and a promoter?
• What is a good eNPS score?
• The eNPS fluctuates a lot from month to month - why is that?