Learn to use the journey.

How to read and interpret the journey graphs.

The three high-level metric graphs show the average score for each seniority group over the last three months.

For example, as can be seen from the illustration below, well-being seems to increase throughout the employee's journey at the organization. The reasons behind this vary from organization to organization and one should reflect upon which employees make up the different group(s) when concluding.

Taking a look at the Stress journey it is worth noticing that new employees (0-0.5 years) are experiencing significantly higher levels of stress. The reasons for this might relate to new tasks, processes, challenges, and a steep learning curve. It could also indicate that once the experience and skills have been acquired stress levels start to dwindle.

Lastly, the eNPS journey indicates that during the first months with the organization, employees are less likely to recommend the workplace, but the eNPS then slightly increases in the following journey stages. This will also vary from context to context.

Untitled

Learn to read the driver scores and improve the employee journey.

The Driver score heatmap below shows the average score for the last three months, just like the charts above. The 8 drivers enable you to get an overview of how your employees score throughout the employee journey. This allows you to dig a bit deeper and understand which well-being drivers might be causing lower levels of well-being for some seniority segments.

For example, it seems that the newest employees need more support, recognition, and development, especially compared to those who have been there for longer.

Untitled