Why is a high response rate even important?

As with all other data, the more answers, the more reliable it is. If your response rate is low:

😔 You miss out on the nuances.

😔 You cannot get the full picture of your team’s well-being.

😔 You miss the opportunity to be proactive about stress levels.

😔 Our algorithm has a harder time recommending the right thing for you to focus on.

😔 You don’t know if those who answered are the ones who are more satisfied or those who are least satisfied - and the fear may be that those who do not answer have simply given up on chipping in with their voice.

What is a good/bad response rate?

Great response rate of 90-100
Good response rate of 80-89
Okay response rate of 70-79
Poor response rate of 0-69

<aside> 💡 A rule of thumb: When the response rate is below 80, it is a good idea to start asking yourself why that is. Maybe also ask yourself if you should start doing any of the following if you are not already doing it.

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5 things you can do to improve the response rate.